Shipping policy
MEXFY – SHIPPING POLICY
Shipping Policy (United States Only)
At Mexfy, we ship exclusively within the United States.
Processing Time
Orders are processed within 2–5 business days.
Shipping Time
Estimated delivery time is 7–20 business days.
Total estimated delivery time is 9–25 business days.
Tracking
All orders include tracking information.
Tracking updates may take 3–7 business days after shipment.
Important Information
Delivery times are estimates and are not guaranteed.
Mexfy is not responsible for delays caused by:
Shipping carriers
Customs processing
High demand periods
Incorrect address provided by the customer
MEXFY – REFUND & RETURN POLICY
Refund Policy
We offer refunds only under the following conditions:
The item arrives damaged
The item is defective
The wrong item was received
We do not offer refunds for:
Shipping delays within the stated timeframe
Incorrect size selection
Buyer’s remorse
Due to international logistics, Mexfy may issue refunds without requiring the return of the product.
Returns (if applicable)
If a return is required:
The customer is responsible for return shipping costs
The item must be unused and in its original condition and packaging
Exchanges
We do not offer exchanges due to international shipping costs.
MEXFY – TERMS OF SERVICE
1. Overview
This website is operated by Mexfy. By accessing or purchasing from our site, you agree to these Terms of Service.
2. Orders
We reserve the right to refuse or cancel any order suspected of fraud or unauthorized activity.
3. Order Cancellations
Orders may only be canceled within 12 hours of purchase.
4. Shipping
By placing an order, you acknowledge and agree to the shipping times outlined in our Shipping Policy.
5. Chargebacks and Disputes
Before initiating a dispute with a payment provider such as PayPal or Stripe, customers must contact Mexfy.
We reserve the right to dispute chargebacks with evidence including:
Order confirmation
Tracking number
Delivery confirmation
6. Product Disclaimer
We make every effort to display product images accurately. However, slight variations in color, size, or fit may occur.
7. Limitation of Liability
Mexfy is not liable for:
Shipping delays
Indirect or incidental damages
Misuse of products
8. Privacy
Customer information is collected solely for order processing and service improvement. We do not sell personal data.
9. Governing Law
These Terms are governed by the laws of the United States.
10. Contact
Email: mexfy21@gmail.com